Surf Song - The Village at North Pointe

In addition to the wonderful condominium, The Village at North Pointe HOA provides guest access to an on-site 2-level clubhouse with an indoor pool & hot tub, workout room, DVD movie theater and game/activities room with card tables and pool table.

Large Private Oceanfront Patio
Ocean Suite Master Floorplan with Views from Master & Living Room
Floor to Ceiling Oceanfront Windows
Access to Balcony from Master Slider & Living Room Door
Coastal-themed decor throughout
Large Sofa & Chairs with Footrests in LIving Room
Cozy River Rock Gas Fireplace [Master Dual Side with Hearth]

65" SMART TV in Living Room
55“ SMART TV in Master Suite
43“ SMART TV in 2nd Master Bedroom
32“ SMART TV in 3rd Bedroom
Smart Streaming Channels Available (Hulu, Amazon, Disney+, HBOMax, & More)
Cable TV in Living Room and Bedrooms
Wireless [Wi-Fi] with Fast Fiber Optic Internet (Up to 1000mbps)
Stereo/CD Player

Beautiful Well-Equipped Ocean View Kitchen
Stainless Steel Appliances with Gas Range
Granite Kitchen Counters
Dining Table with Seating for 6
Coffee Maker: Keurig Machine & Regular Brewed Carafe
Wet Bar (In Living Room)

Ocean Suite Master Bedroom, King Bed
2nd Master Suite Bedroom, King Bed
3rd Bedroom, Queen Bed
Comfortable Beds and Luxury Linens

2 Bathrooms Offer:
- Master Suite Full Bath: Walk-in Shower, Large Jetted Tub
- 2nd Full Bath: Shower/Tub Combo
Laundry Room In-Unit w/ Washer & Dryer
Patio Seating on Balcony with Table
In-Floor Radiant Heat
No Stairs Needed In/Out of the Unit

Rental E-Sign Agreement:
Required e-signature rental contract agreement will be sent by email and must be completed within 48 hours to proceed with your booking defining BPVR guest agreed to reservation terms and conditions and rental policies after booking availability has been confirmed in Airbnb system. A phone call with a representative from BPVR may be required to confirm booking availability

Booking Schedules:
During some seasons, if your reservation dates leave/cause open nights that we cannot rent or less than the required minimum of the date range for the rental season (what we refer to as a "dead night" & we do not offer 1-night rentals), a representative will review the reservation and call you to address the issue before booking confirmation and issuing your e-signature rental agreement (not to a stay we have already finalized with you). We will offer to change your dates or move you to an alternate property, if available. If you are unable to accept the change you may request to cancel the reservation for a full refund by submitting a cancellation request  (any partial refund will be overridden to a full refund).

Saturday Arrivals and Departures:
During some seasons, Saturday arrivals or departures requests are subject to scheduling approval/review in our Coast Properties and may not be available (peak and off-peak season), a representative will review the reservation and call you to address the issue before booking confirmation and issuing your e-signature rental agreement (not to a stay we have already finalized with you). We will offer to change your dates or move you to an alternate property, if available. If you are unable to accept the change you may request to cancel the reservation for a full refund by submitting a cancellation request (any partial refund will be overridden to a full refund).

Same Day Arrival Booking Requests:
We are typically unable to accommodate bookings made on the day of arrival. Should the system permit the booking, a reservation representative will review the reservation and call you to address the issue and a full refund will be offered due to the system issue/error. You may request to cancel the reservation for a full refund by submitting a cancellation request (any partial refund will be overridden to a full refund).
-- If we are able to accommodate a "same day arrival" booking request, guest agrees the check-in time could be modified up to 6:00pm (PT) depending on availability. The reservation representative will advise guest on options available to them.

Age Criteria:
You must be at least 25 years of age to rent from BPVR and accept the House Rules and rental terms and conditions by elecronic rental agreement. You must be 25 years of age to accept and complete/sign the e-signature rental contract agreement. The rental contract may not be signed/accepted on behalf of underage guests as the agreement states you will be residing in the property. Children are welcome when traveling with a parent or guardian. 

Calendar and Rates Errors:
At times computer system may not sync the calendars or nightly rates correctly due to a system error receiving the over the air data in their computer system. To assist our guests, we have provided our minimum night requirements by season. With your acceptance of the House Rules and rental terms and conditions, you agree that the written minimum nights apply and should a rates issue occur due to invalid computer system issues, we will offer to change your dates, adjust your rates, or move you to an alternate property, if available. If you are unable to accept the change you may request to cancel the reservation for a full refund by submitting a cancellation request (any partial refund will be overridden to a full refund).

Holidays:
Day of holiday arrivals/departures must be approved due to staff availability and office closure on the following holidays. Early check-in or late check-out requests are typically not available on these dates.:
- Easter Sunday
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving Day
- Christmas Eve (can be reviewed) & Christmas Day
- New Years Eve (can be reviewed) & New Years Day
Please send an inquiry prior to booking or alternate date options will be sent. If you are unable to accept the change you may request to cancel the reservation for a full refund by submitting a cancellation request (any partial refund will be overridden to a full refund).

Weather/Travel:
Guest booking in seasons when weather conditions may affect their decision to travel understand they are choosing to do so in full knowledge of the season and agree that last minute requests to cancel or attempts to change stay/reservation dates in these seasons are not honored and no refund or reimbursement applies. BPVR encourages guests to consider available 3rd party travel insurance options for their stays if this is a concern.

Occupancy:
The allowed number of guests or Occupancy is specifically limited to the maximum number of people designated for that particular property and anyone in the property at any time during your stay (24-hours/day) and includes any children 24 months and older (not just sleeping there, includes temporary guests). Information on occupancy limits for a particular unit may be viewed on the BPVR and 3rd party channel site listings (ie, Airbnb, VRBO, etc). Blue Pacific Vacation Rentals by Portoro does not allow “group rentals” in any Blue Pacific Vacation Rentals by Portoro properties, where more than 1 property is being rented; regardless if the property is managed by BPVR, if the group total size exceeds the maximum occupancy of the largest BPVR property rented.

Pets/Animals:
The Village at North Pointe complex is a no animal home and the complex HOA strictly prohibits any animals on the premises. No animals are allowed on premises. Guest acknowledges BPVR is not responsible for any issues or disputes with this posted policy regardless of any paperwork provided/filed or any other policies provided by the Guest. Absolutely no animals of any kind are allowed in the home, kept in vehicles, on back patio decks, in any common areas, or on the premises at any time. Any guests found with an animal on the premises, will be required to vacate without refund and will be subject to fines.

Smoking/Vaping:
The Village at North Pointe complex is a Non-Smoking/Vaping complex. Smoking/vaping of any kind on the premises is strictly prohibited by the Village at North Pointe HOA. Smoking/Vaping is not permitted in the home, on back patio decks, and/or in any common areas at any time. Anyone caught smoking/vaping on the premises, will be subject to fines.

Housekeeping:
The unit will be professionally cleaned prior to arrival and after guest departure. Guests shall leave premises in clean, undamaged condition, similar to the way they found it. The cleaning fee covers laundry, sanitization, and cleaning associated with “normal” use – Departure Procedures: Guest agrees to limited departure procedures for removal of all trash and/or recycles to onsite dumpster, starting the dishwasher, and if the property has an in-unit washing machine to start a load of towels. Guest agrees to fee if list is incomplete on departure. -- Please read the details in your check-in information prior to arrival regarding "Starter Items" as a standard starter item set is provided for all stays.

Equipment Failure:
Although we cannot guarantee the operation of all appliances, utilities and equipment (e.g. Wi-Fi, pool equipment, hot tubs, kitchen appliances, televisions, etc.) our staff makes every reasonable effort to ensure that the equipment, utilities and appliances are in working order. Agents, authorized employees or repairmen may enter the premises for purposes connected with repair, care, or maintenance of the rental property. Any issue must be reported immediately with reasonable response time allowed for resolution. We will do our utmost to have any malfunction repaired in a timely manner. If Guest prevents staff access and/or declines assistance, or reports issue after departure, Guest agrees no compensation applies nor may any further action be taken by the Guest or 3rd party channel (ie, Airbnb, VRBO, etc). BPVR assumes no liability for unforeseeable malfunctions and does not offer refunds for equipment, utility or appliance failure outside the policies of the e-signature rental contract agreement.

Complex HOA Amenities:
Guests staying in the The Village at North Pointe complex will have complimentary access to the HOA complex amenities including onsite pool and hot tub, game room / clubhouse, fitness center and DVD theater. BPVR does not control the hours of operation nor availability to these amenities. While a rare closure can occur, closures are solely controlled by the complex HOA and will not be cause for compensation from Blue Pacific Vacation Rentals by Portoro.

Hot Tub (Private use):
The private hot tub at the property is open and available for guest use year-round. The hot tub is professionally maintained and checked weekly and/or between each guest stay. Any guest issues or concerns must be reported during the stay immediately with reasonable response time allowed for resolution. We will do our utmost to have any issue addressed in a timely manner. If Guest prevents staff access and/or declines assistance, or reports issue after departure, Guest agrees no compensation applies nor may any further action be taken by the Guest (or 3rd party chanel site, iei, Airbnb, VRBO, etc.). Please observe and adhere to all rules and policies as posted at the property and in check-in details regarding safe use of the hot tub. Guest agrees to fee if misuse of the hot tub.

Parking:
There is a two (2) vehicle limit in the complex parking areas. Any other vehicles may be parked on the street in front of the complex. Parking spaces are not assigned and available on a first come basis. Boats, campers, RV’s, etc. cannot be parked onsite or in the underground lot at this complex.

Insurance:
It is strongly recommended that Guests purchase travel insurance because unforeseen and unexpected events can occur before you leave or when you are away from home. 

Specials:
See listing for special details and availability. Specials are not retroactive and must be applied at time of booking. Dates booked cannot contain "dead nights" (See: Booking Schedules) or guest agrees to removal of any special agrees to changes by email or 3rd party channel site Alteration Request for adjusted rate. Midweek Specials apply only to stays Sunday-Wednesday nights (some Thursdays reviewed), and cannot contact Friday/Saturday nights or guest agrees to removal of any special and agrees to Alteration Request for adjusted rate. Bookings received on the day of special posting must be booked after special has posted, prior bookings will not receive special retroactively.

Arrival/Departure Times:
Check-in time will typically be 4pm, with an 11am Check-out time. The following high rental seasons may expect up to a 5pm check-in time: Spring Break, Summer, Holidays. This will allow our staff to ensure we are meeting all cleaning and property protocols. We will attempt to accommodate earlier arrivals and later departure times during our off-peak seasons where possible upon request. Late Checkout requests must be received prior to office closure the day before departure. – If computer system allows guest to “choose” their check-in time, the House Rules still apply; we cannot honor this 3rd party system computer feature nor can the 3rd party booking channels remove it.

Assistance:
-- Any guest issues or concerns must be reported during stay and not on or after departure.
-- For on-site guests needing emergency assistance, the 24-hour Guest emergency services by phone.